KC VIDEO CLUB

Measuring and Analyzing Video Marketing Performance: A Guide for Kansas City Small Businesses

September 8, 2024
This guide provides Kansas City small businesses with practical strategies for measuring and analyzing video marketing performance, covering key metrics, goal-setting, analytics tools, and methods to use data insights for improving video content and strategy.

As a small business owner in Kansas City, you've taken the leap into video marketing. Maybe you've created a virtual tour of your Crossroads art gallery, or perhaps you've been sharing cooking tips from your Brookside restaurant's kitchen. But how do you know if your videos are actually helping your business? That's where measuring and analyzing your video marketing performance comes in. In this guide, we'll break down how to track, understand, and improve your video marketing efforts, with specific tips for small businesses in Kansas City.

Why Measuring Video Performance Matters

Before we dive into the how-to, let's talk about why measuring your video performance is so important:

  1. Understand your audience: Learn what content resonates with your Kansas City customers.
  2. Justify your investment: See if the time and money you're putting into video is paying off.
  3. Improve your strategy: Figure out what's working and what's not, so you can do more of the good stuff.
  4. Compete effectively: Gain insights that can help you stand out in the Kansas City market.
  5. Prove ROI: Show the value of your video marketing efforts to stakeholders or investors.

Key Metrics to Track

Not all metrics are created equal. Here are some of the most important ones for small businesses:

  1. Views: How many people are watching your videos?
  2. Watch time: How long are people watching? This can be more important than view count.
  3. Engagement rate: Are people liking, commenting, and sharing your videos?
  4. Click-through rate: Are viewers taking action after watching your video?
  5. Conversion rate: Are your videos leading to sales or sign-ups?
  6. Audience retention: Where are people dropping off in your videos?
  7. Social shares: Are people spreading your videos to their networks?

Remember, the most important metrics will depend on your specific goals.

Setting Clear Goals for Your Video Marketing

Speaking of goals, it's crucial to know what you want to achieve with your videos. Some common goals for Kansas City small businesses might include:

  1. Increasing brand awareness in the Kansas City metro area
  2. Driving foot traffic to your physical store
  3. Boosting online sales of your products or services
  4. Growing your email subscriber list
  5. Establishing yourself as a local expert in your field

Your goals will determine which metrics you should focus on most.

Tools for Measuring Video Performance

You don't need expensive software to track your video performance. Here are some accessible tools:

  1. YouTube Analytics: If you're hosting videos on YouTube, this free tool provides a wealth of data.
  2. Facebook Insights: For videos posted on your Facebook business page.
  3. Instagram Insights: If you have a business account on Instagram.
  4. Google Analytics: Can help you track how video is impacting your website performance.
  5. TikTok Analytics: If you're using TikTok for your business.

Many social media management tools also offer video analytics features.

Understanding View Counts and Watch Time

Views are often the first metric we look at, but they don't tell the whole story. Here's what to consider:

  1. Definition of a view: This varies by platform. On YouTube, a view is counted after about 30 seconds.
  2. Watch time: This tells you how long people are actually watching. A video with fewer views but longer watch time might be more valuable.
  3. Average view duration: This shows you, on average, how much of your video people are watching.
  4. Re-watches: If people are watching parts of your video multiple times, it might indicate particularly engaging content.

For example, if your 2-minute video showcasing Plaza lights at Christmas gets lots of views but low watch time, you might need to make it more engaging throughout.

Analyzing Engagement Metrics

Engagement shows how your audience is interacting with your videos. Here's what to look at:

  1. Likes and reactions: These show general sentiment towards your video.
  2. Comments: These can provide valuable feedback and show how much your video resonates with viewers.
  3. Shares: If people are sharing your video, it's a strong sign that they find it valuable.
  4. Click-through rate: This shows how effective your video is at encouraging viewers to take the next step.

High engagement can also help your videos perform better in social media algorithms, increasing their reach.

Tracking Conversion Metrics

Ultimately, most businesses want their videos to lead to some kind of action. Here's how to track that:

  1. Use UTM parameters: These special tags in your video links can help you track traffic in Google Analytics.
  2. Set up conversion goals: In Google Analytics, you can set up goals to track specific actions on your website.
  3. Use promo codes: Create special codes for your videos to track which ones are driving sales.
  4. Call tracking: If you're promoting a phone number, use a unique number for each video to track calls.
  5. Landing pages: Create specific landing pages for your videos to better track their performance.

For instance, if you're a Kansas City food truck, you might track how many people use the promo code from your latest "Weekly Special" video.

Analyzing Audience Retention

Audience retention shows you how much of your videos people are watching. Here's what to look for:

  1. Drop-off points: Are there specific points where you lose a lot of viewers?
  2. Peaks: Are there parts of the video that people rewatch?
  3. Average view duration: How does this compare to your video length?
  4. Relative audience retention: How does your video compare to other videos of similar length on the platform?

If you notice people dropping off at a certain point, consider what might be causing this. Is the content less engaging? Is there a natural ending point that people are using?

Using A/B Testing for Video Optimization

A/B testing involves creating two versions of something to see which performs better. Here's how to use it for your videos:

  1. Test different thumbnails: See which thumbnail gets more clicks.
  2. Try different video lengths: Does your audience prefer shorter or longer videos?
  3. Test opening sequences: See which intro keeps people watching longer.
  4. Compare call-to-actions: Which CTA gets more response?
  5. Test posting times: Do your videos perform better at certain times of day?

For example, a Kansas City realtor might test whether home tour videos perform better when posted in the morning or evening.

Benchmarking Against Competitors

While every business is unique, it can be helpful to see how your videos compare to others in your industry. Here's how:

  1. Look at view counts on competitor videos.
  2. Check engagement rates on their social media videos.
  3. See what types of videos are getting the most interaction.
  4. Use tools like Social Blade to get more in-depth YouTube stats.

Remember, the goal isn't to copy others, but to understand the broader landscape of video marketing in your Kansas City industry.

Analyzing Video Performance Across Platforms

If you're posting videos on multiple platforms, it's important to compare performance. Here's what to consider:

  1. Which platform is giving you the best engagement?
  2. Where are you seeing the highest completion rates?
  3. Which platform is driving the most traffic to your website?
  4. Are certain types of videos performing better on specific platforms?

This can help you tailor your content for each platform and focus your efforts where they're most effective.

Using Insights to Improve Your Video Strategy

All this data is only useful if you use it to improve. Here's how:

  1. Identify your top-performing videos and analyze why they worked well.
  2. Look for patterns in the videos that get the most engagement.
  3. Use audience retention data to optimize your video structure.
  4. Test different video lengths based on average view duration.
  5. Adjust your content calendar based on when your videos perform best.

For instance, if you notice your "KC Neighborhood Spotlight" series gets the most engagement, you might decide to produce more of these videos.

Reporting Video Marketing Performance

If you need to report your video performance to others in your business, here's how to present it effectively:

  1. Focus on the metrics that align with your goals.
  2. Use visuals like graphs to make the data easy to understand.
  3. Provide context for the numbers. How do they compare to previous periods or industry benchmarks?
  4. Include qualitative data too, like notable comments or customer feedback.
  5. Always include recommendations for next steps based on the data.

Staying Up-to-Date with Video Analytics Trends

The world of video marketing is always evolving. Here's how to stay current:

  1. Follow marketing blogs and news sources.
  2. Attend local digital marketing events in Kansas City.
  3. Join online communities or forums focused on video marketing.
  4. Keep an eye on new features and metrics introduced by social media platforms.
  5. Consider taking online courses to deepen your analytics skills.

Conclusion: Turning Insights into Action

Measuring and analyzing your video marketing performance might seem daunting at first, but it's a crucial step in making your video efforts pay off. Remember, the goal isn't just to collect data, but to use it to continually improve your video marketing strategy.

Start small – focus on a few key metrics that align with your main business goals. As you get more comfortable with analytics, you can dive deeper into the data.

Don't be discouraged if your early videos don't perform as well as you hoped. Use the insights you gain to refine your approach. Maybe your Kansas City audience prefers shorter videos, or responds best to behind-the-scenes content. The data will tell you, and each video is an opportunity to learn and improve.

Ready to take your video marketing to the next level? Start by setting up analytics for your videos today. Your next big business insight could be just a few clicks away!